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MailerPath handles this post-expiry workflow sequence. You can customize approved settings and recovery messaging.

Definition

The Post-Expiration Follow-Up workflow engages users who passed renewal expiry without converting.

When it runs

Trigger:
  • Subscription expiration event occurs without renewal.

What you can customize

  • delay_minutes
  • send_time_mode
  • preferred_send_hour and preferred_send_minute
  • priority_score
  • email template content

Workflow group

  • Renewal