What you can set
Brand details
- Company name
- Brand name
- Company address
- Brand logo URL
- Primary and secondary brand colors
- Tone of voice
Sender details
- From address
- From name
- Reply-to address
- Email signature
Why clients should configure this
- It keeps every email on-brand.
- It helps recipients trust the sender.
- It makes support replies route to the right inbox.
- It keeps your brand consistent across campaigns and workflows.
Recommended setup
- Use your real company or brand name.
- Add a logo URL that loads publicly.
- Match your sender name to the brand your customers know.
- Use a reply-to inbox that someone monitors.
- Keep your signature short and helpful.
Good defaults
- Brand tone: friendly or casual for most client-facing mail.
- From name: a recognizable team or brand label.
- Reply-to: a real support or success inbox.
Tips
- Keep production and test branding separate when possible.
- Review the sender name before launching new workflows.
- Use colors and tone that match your product or service.

