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These settings help MailerPath send messages when people are most likely to read them. Use them to align sending with the client’s timezone, business hours, and quiet periods.

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What you can set

  • Timezone
  • Allowed send days
  • Daily send window start and end
  • Quiet hours
  • Morning and afternoon send slots

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Why clients use this

  • It avoids sends in the middle of the night.
  • It keeps messages aligned with local business hours.
  • It improves the chance that people see the message.
  • It gives workflows a predictable delivery schedule.
  1. Set the client timezone first.
  2. Allow weekdays unless the business sends on weekends.
  3. Pick a send window that matches the client’s audience.
  4. Add quiet hours if they want to avoid late-night sends.
  5. Use morning and afternoon slots for workflow timing modes.

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Best practices

  • Keep production timezone settings consistent with the client’s main market.
  • Review quiet hours before launching recurring workflows.
  • Use the named send slots for workflow timing modes instead of hard-coding times everywhere.
MailerPath uses these settings when it schedules workflow sends and timed reminders.