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Plan overrides let MailerPath use client-specific limits instead of the default plan values. This is helpful when a client grows quickly, needs a temporary increase, or has a contract that differs from the standard plan.

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What you can override

  • Daily email quota
  • Monthly email quota
  • Maximum workflows

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Why this is useful

  • It keeps the platform flexible for larger clients.
  • It avoids manual one-off workarounds.
  • It gives admins a controlled way to raise capacity.
  1. Start from the client’s current plan limits.
  2. Override only the values the client actually needs.
  3. Review overrides during account or contract changes.
  4. Clear overrides when they are no longer required.

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Good habits

  • Keep override decisions documented.
  • Use the smallest override that solves the problem.
  • Re-check values after renewals, upgrades, or downgrades.

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When clients should use this

Use plan overrides when a client needs more quota than the default plan allows and the change has already been approved.