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MailerPath executes this recommendation workflow for you. You can customize approved settings and recommendation copy.

Definition

The Complementary Product Recommendation workflow promotes relevant add-ons or companion products.

When it runs

Trigger:
  • Purchase event maps to recommendation rules.

What you can customize

  • delay_minutes
  • send_time_mode
  • preferred_send_hour and preferred_send_minute
  • priority_score
  • email template content

Workflow group

  • Cross-sell