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MailerPath manages this loyalty reminder flow. You can customize approved settings and point-balance messaging.

Definition

The Point Balance Reminder workflow notifies users about available points and redemption opportunities.

When it runs

Trigger:
  • Point-balance reminder schedule or threshold condition is reached.

What you can customize

  • delay_minutes
  • send_time_mode
  • preferred_send_hour and preferred_send_minute
  • priority_score
  • email template content

Workflow group

  • Loyalty