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MailerPath runs this cross-sell sequence automatically. You can customize approved fields and recommendation templates.

Definition

The Cross-Sell Post-Purchase workflow recommends relevant complementary offerings after purchase.

When it runs

Trigger:
  • Completed purchase enters post-purchase cross-sell window.

What you can customize

  • delay_minutes
  • send_time_mode
  • preferred_send_hour and preferred_send_minute
  • priority_score
  • email template content

Workflow group

  • Purchase