EU data residency

EU customers often ask where data lives and who can access it from abroad. Residency answers the first question; transfers and safeguards answer the second.

​

Options

Select EU regions when provisioning if your contract includes regional deployment.

​

Multi-region

If you operate globally, document which data classes stay in-region vs replicate for disaster recovery.

​

Transfers

Cross-border transfers rely on approved mechanisms described in your DPA.

​

SCCs and IDTA

Track which transfer tool you rely on for each flow and when standard contractual clauses update—legal teams run periodic refresh projects.

​

Support

EU customers may receive support from global teams with appropriate safeguards.

​

Access logging

Some customers require EU-only support staff for certain tickets—confirm whether your plan supports that routing.