> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailerpath.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Second Reminder Workflow

> Send follow-up renewal reminders after the initial reminder stage.

MailerPath controls reminder sequencing by default. You can customize approved settings and message templates.

## Definition

The Second Reminder workflow follows initial reminder messaging when renewal action is still pending.

## When it runs

Trigger:

* Contact remains unrenewed after initial reminder window.

## What you can customize

* delay\_minutes
* send\_time\_mode
* preferred\_send\_hour and preferred\_send\_minute
* priority\_score
* email template content

## Workflow group

* Renewal