> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailerpath.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Review Request Workflow

> Request reviews after key purchase or success moments.

MailerPath handles request timing and reliability. You can customize approved settings and review request copy.

## Definition

The Review Request workflow asks users to submit ratings or public reviews after successful outcomes.

## When it runs

Trigger:

* Post-purchase or successful usage checkpoint is reached.

## What you can customize

* delay\_minutes
* send\_time\_mode
* preferred\_send\_hour and preferred\_send\_minute
* priority\_score
* email template content

## Workflow group

* Purchase