> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailerpath.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Regular Satisfaction Surveys Workflow

> Collect recurring satisfaction signals to monitor customer health.

MailerPath handles this recurring survey workflow automatically. You can customize approved fields and survey templates.

## Definition

The Regular Satisfaction Surveys workflow sends recurring satisfaction surveys to track sentiment trends.

## When it runs

Trigger:

* Scheduled satisfaction survey cycle starts.

## What you can customize

* delay\_minutes
* send\_time\_mode
* preferred\_send\_hour and preferred\_send\_minute
* priority\_score
* email template content

## Workflow group

* Satisfaction