> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailerpath.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Post-Expiration Follow-Up Workflow

> Follow up after expiration to recover renewals and reactivation.

MailerPath handles this post-expiry workflow sequence. You can customize approved settings and recovery messaging.

## Definition

The Post-Expiration Follow-Up workflow engages users who passed renewal expiry without converting.

## When it runs

Trigger:

* Subscription expiration event occurs without renewal.

## What you can customize

* delay\_minutes
* send\_time\_mode
* preferred\_send\_hour and preferred\_send\_minute
* priority\_score
* email template content

## Workflow group

* Renewal