> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailerpath.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Loyalty Program Intro Workflow

> Introduce users to loyalty mechanics, tiers, and benefits.

MailerPath handles this loyalty onboarding workflow. You can customize approved fields and loyalty intro templates.

## Definition

The Loyalty Program Intro workflow explains loyalty structure and encourages participation.

## When it runs

Trigger:

* Contact qualifies for loyalty introduction stage.

## What you can customize

* delay\_minutes
* send\_time\_mode
* preferred\_send\_hour and preferred\_send\_minute
* priority\_score
* email template content

## Workflow group

* Loyalty