> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailerpath.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Low Usage Alert Workflow

> Detect low-usage patterns and prompt users to re-engage.

MailerPath monitors qualifying usage conditions and runs this workflow. You can customize approved settings and alert copy.

## Definition

The Low Usage Alert workflow notifies users when activity drops below healthy thresholds.

## When it runs

Trigger:

* Usage falls below configured low-usage threshold.

## What you can customize

* delay\_minutes
* send\_time\_mode
* preferred\_send\_hour and preferred\_send\_minute
* priority\_score
* email template content

## Workflow group

* Product usage