> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailerpath.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Incentive Offering Workflow

> Use targeted incentives to recover abandoned-cart opportunities.

MailerPath executes this recovery workflow at the right stage. You can customize approved settings and incentive messaging.

## Definition

The Incentive Offering workflow adds discount or bonus motivation after abandonment.

## When it runs

Trigger:

* Contact remains abandoned after immediate reminder stage.

## What you can customize

* delay\_minutes
* send\_time\_mode
* preferred\_send\_hour and preferred\_send\_minute
* priority\_score
* email template content

## Workflow group

* Abandoned cart