> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailerpath.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Improvement Suggestions Workflow

> Collect user suggestions to improve product experience and satisfaction.

MailerPath runs this feedback workflow at defined checkpoints. You can customize approved fields and content.

## Definition

The Improvement Suggestions workflow invites users to share product improvement ideas.

## When it runs

Trigger:

* Satisfaction or feedback checkpoint is reached.

## What you can customize

* delay\_minutes
* send\_time\_mode
* preferred\_send\_hour and preferred\_send\_minute
* priority\_score
* email template content

## Workflow group

* Satisfaction